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Law Enforcement Requests Outside the United States:
Depending on the jurisdiction of the requesting law enforcement agency, a Mutual Legal Assistance Treaty request or letter rogatory may be required to compel the disclosure of records. This is because our users’ account data can only be accessed by Ancestry.com Operations Inc. (located in the United States) and Ancestry Ireland Unlimited Company (located in Ireland). International law enforcement authorities may also submit requests for emergency disclosure. We will provide responsive records in accordance with applicable law and our policies.

Law Enforcement Requests in the United States:
Ancestry will release basic subscriber information as defined in 18 USC § 2703(c)(2) about Ancestry users to law enforcement only in response to a valid trial, grand jury or administrative subpoena.

Ancestry will release additional account information or transactional information pertaining to an account (such as search terms, but not including the contents of communications) only in response to a court order issued pursuant to 18 USC § 2703(d).

Contents of communications and any data relating to the DNA of an Ancestry user will be released only pursuant to a valid search warrant from a government agency with proper jurisdiction.

If we receive a valid request under U.S. law to preserve records that constitute potentially relevant evidence in legal proceedings, we will preserve, but not disclose, a temporary snapshot of the relevant account records for 90 days pending service of valid legal process as described above.