Been going to Cassell since it opened and I try never to judge the renovations until I have had at least a season to adjust. As I have aged my biggest gripe is for bigger seats but, maybe I just need to exercise more and diet to solve the problem.;-) Also, a decent product on the floor hides other complaints pretty well. The floor could be ugly, but if Buzz and his boys play well the floor will not matter. Honestly, I am not as worried about the looks as player feedback as to traction, bounciness and playability. I agree that it doesn't take much to be friendly and you never know whether the person you are talking to is a decision maker and/or future customer