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Brown Water

Joined: 10/08/1999 Posts: 80273
Likes: 14337

What's this?

This is a place I frequent, Tony's Pizza. Note the owners response to this


review.

I order my normal sandwich and I saw on display a whole Fresh bowl of Greek salad so I order it. When I got home the salad wasn’t fresh at all. Most likely wasn’t from that fresh bowl. When I called today to let them know. The guy was really rude with a Italian accent told me they make it fresh everyday. Being in the food industry myself over 25 years you never tell the customer they are lying. not even one word of apology. All he said do you want a mother salad. Is that how the Italian capture is. Not sure. Never been to Italy before. The only thing I regret is that I spent a lot of money on your establishment. And if you are the manager you need to learn the American culture. What a shame

Response from the owner a week ago
come in and we can give you another salad or credit.....but the customer is not always right.

Posted: 12/22/2021 at 5:44PM


+8

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Current Thread:
 
  This is a place I frequent, Tony's Pizza. Note the owners response to this -- Brown Water 12/22/2021 5:44PM
  Tony (in Fair Lakes I assume) also pockets the tip jar for himself. -- BG Hokie 12/23/2021 08:01AM
  Been going there for 20 years..: -- InsaneHokie 12/23/2021 10:18AM
  They have good Pizza! ** -- dirtdog 12/23/2021 08:03AM
  For a second I thought you meant the frozen Tony's pizza ** -- soldcokesatLane 12/23/2021 01:55AM
  Most jobs would be more enjoyable if it wasn't for the customers. -- MikeVT85 12/23/2021 12:18AM
  Italian Americans are nothing like Italians in Italy -- MrBayAreaHokie 12/22/2021 10:31PM
  Fact check: true, customers are not always right. ** -- B777Fr8Dog 12/22/2021 8:56PM
  Customers are what drove me out of exotic dancing. -- KCHokie2 12/23/2021 12:59AM
  In that case, those customers were probably right. ** -- B777Fr8Dog 12/23/2021 07:02AM
  True. But saying it on the internet isn't the smartest thing. ** -- Brown Water 12/22/2021 10:54PM
  Amen. ** -- MikeVT85 12/22/2021 9:59PM
  Tony's in Fair Lakes? Or a different one? ** -- Nova Hokie 95 12/22/2021 6:41PM
  I used to know people who were obsessed with that place. -- HokieNoVA 12/23/2021 10:07AM
  In Haymarket ** -- Brown Water 12/22/2021 8:49PM
  Tony look like this guy by any chance? -- LonghornHokie 12/22/2021 6:32PM
  I had a feeling that's who you posted...lol ** -- EDGEMAN 12/22/2021 7:01PM
  Confident the complainer pronounces it “Eye-talian”. ** -- RoswellGAHokie 12/22/2021 6:13PM
  Order the b.street ** -- TomTurkey 12/22/2021 7:31PM
  …stugots** -- chumley 12/22/2021 7:15PM
  I would LOVE to try the Mother Salad. With a side of -- HokieNerd 12/22/2021 6:08PM

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