TechSideline.com

* Post phone call update *

So they think they can fix it, but won't fix it just yet. My wife needs to call, since this problem is specific to her log-in....which is the only log-in we use (I didn't even realize it was supposed to be hers only). My name is on all the accounts, I have all the log-in credentials and other important info, but yep...no dice. But hypothetically, they think they can fix it when she calls and sits through the 10 minute wait due to high call volume.

In response to this post by JoesterVT

Posted: 02/26/2018 at 12:17PM

Awesome...Wells Fargo has apparently "improved" their on-line experience... -- JoesterVT 02/26/2018 08:15AM

^^^^Someone still banking with Wells Fargo......LOL ** -- UTPr0sim 02/26/2018 3:06PM

* Post phone call update * -- JoesterVT 02/26/2018 12:17PM

They're not the only ones. More banks are "doing that".... -- daisyWV 02/26/2018 11:34AM

Credit Union the only way to go. Been with mine for about 50 years. Never -- AZHokie59 02/26/2018 10:49AM

Not the only way. USAA is pretty darned good too. -- Tafkam Hokie 02/27/2018 01:26AM

Wells Fargo is about the worst there is - why not jump ship? ** -- FfxStationHokie 02/26/2018 08:27AM

Because... -- JoesterVT 02/26/2018 08:30AM

My grandfather,who was born in 1911 and -- VTUD 02/26/2018 11:48AM

I hear ya (inside) -- FfxStationHokie 02/26/2018 08:32AM

Yep. Started with Dominion. That was a great bank. -- UEMcGill 02/26/2018 09:25AM

Ditto. Started when it was NCNB, before First Union, Wachovia now WF ** -- RTFC 02/26/2018 10:23AM

Lol...I couldn't remember if mine started with Dominion or First Union... -- JoesterVT 02/26/2018 08:34AM

Central Fidelity. ** -- BobG 02/26/2018 08:47AM

That was my first checking account and credit card. By about the 5th time -- Tafkam Hokie 02/27/2018 01:27AM

Every time the "improve" their website has been a downgrade, IMO. ** -- reestuart 02/26/2018 08:16AM

Yeah, I hated the last "upgrade" and told them so several times... -- MP4VT2004 02/26/2018 09:33AM

The specific change I mentioned has to affect A LOT of people -- JoesterVT 02/26/2018 09:41AM

I haven't looked at the site yet, but do you think... -- MP4VT2004 02/26/2018 09:48AM

I dunno... -- JoesterVT 02/26/2018 09:52AM

Take it easy on the branch folks. Not their fault. ** -- CPRVHokie 02/26/2018 09:57AM

Yeah, I'm calling the 800 number -- JoesterVT 02/26/2018 09:59AM

Very frustrating...we have both kids' savings accts under our "umbrella"... -- JoesterVT 02/26/2018 08:27AM

FYI, I do the exact same and can still transfer money - did it this AM ** -- RTFC 02/26/2018 10:25AM

Nothing has changed for me either -- Pylons 02/26/2018 11:03AM

Huh...so perhaps it's a checking/savings thing -- JoesterVT 02/26/2018 11:10AM

So you were able to see all of your accounts? -- JoesterVT 02/26/2018 10:31AM

Our accounts are all "linked" -- RTFC 02/26/2018 10:57AM

They must know their upgrades are no good. Even with bill pay, -- reestuart 02/26/2018 09:07AM

Are you saying I can revert to the "classic" version? -- JoesterVT 02/26/2018 09:13AM

When you get into your account summary, there's an arrow at the top right -- reestuart 02/26/2018 09:55AM

I don't see that... -- JoesterVT 02/26/2018 10:02AM

Give me your username and password and I'll figure it out for you. ** -- HokieSignGuy 02/26/2018 11:46AM

* Post phone call update *

Insert a Link

Tech Sideline is Presented By:

Our Sponsors