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Major Kong

Joined: 04/15/2011 Posts: 22991
Likes: 15704


We've been with Direct TV for 20 years and that all changes 09/13/2019...


Since Tucson...then to Eagle River...then to Marion, VA

My niece worked for Direct TV for years and we got a gooderly discount with them...she couldn't use the service based on where she lives, no signal. So we got the discounts.

She left AT&T in July so with it the discounts...no big deal. We own the equipment, no rental.

We got our bill for September and it's $300 a month...60% increase. I call and ask why? I'm passed around to 4 different customer service reps and get no answers to my original question. What answers I do get allude to equipment changes, upgrades, installation charges, taxes, etc.

When I asked what are they talking about I get nothing that makes any sense...which is surprising because I've always rated Direct TV an A.

So I called my wife's cousin at Comcast and took a TV package with them, we already get our internet with them. We "doubled up", we ain't giving up Ooma, we're now going to be a full Xfinity household.

Most on both sides of the family are with Comcast...my nephew lives in shadow of Whitetop and only gets Verizon cellphone service...he's happy.

This will be our 1st "cable tv" since 1999 with Comcast in Tucson.

Posted: 08/26/2019 at 5:38PM



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