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FfxStationHokie

Joined: 02/20/2002 Posts: 33426
Likes: 7391


Good twilight zone skit? (inside)


Kid calls last night late.
In panic because she lost family credit card - I told her no biggie.

Went online to report card lost - logged in ok but needed an 2nd authentication code to report lost card :/ didn't have my cell phone with me to get access code so had CC company autocall house - first call doesn't work - 2nd call works but auto call gives a forever spiel to even get the code - "Hello, this is blah blah we are calling your because you requested a verification code .blah blah" - I had to press multiple numbers just to get the firckin' code!
Continue online and go through steps to report lost card - get through a few steps and then website goes to a generic page - did my request go through or crappy website?

Having no clue if my online request went through I call them (big mistake) - took me 20 mins before talking to a jimmy. Then since I didn't have my cell phone or my credit card (in car outside) - took forever for jimmy to confirm I was me. :/
Then Jimmy says "Yep, looks like your online request didn't fully go through". Talking to him, then gets quiet and then I hear a click. Fudge.

So, go back online and go through the steps and it finally works. :/

What should've taken 5 mins took an hour. :/

argh.




[Post edited by FfxStationHokie at 03/19/2021 09:25AM]

Posted: 03/19/2021 at 09:24AM



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Current Thread:
 
  
Good twilight zone skit? (inside) -- FfxStationHokie 03/19/2021 09:24AM
  Wait, was it @College Jimmy ? ** -- MP4VT2004 03/19/2021 12:37PM
  LMAO, nope ** -- FfxStationHokie 03/19/2021 12:51PM
  I refer to experiences like this as -- Tombo 03/19/2021 10:23AM
  That’s still called the exception... -- Tombo 03/19/2021 11:59AM
  Bring your cane :) ** -- FfxStationHokie 03/19/2021 12:35PM
  I switched to Comcast a few months ago -- HokieR 03/19/2021 11:39AM
  1 in a million! :) ** -- FfxStationHokie 03/19/2021 10:59AM
  And I was never on hold. Go figure. ** -- Brown Water 03/19/2021 11:00AM
  sad but true ** -- FfxStationHokie 03/19/2021 10:23AM
  Sounds like a Seinfeld episode ** -- Brown Water 03/19/2021 09:55AM
  It was :/ ** -- FfxStationHokie 03/19/2021 10:01AM

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