I just dumped Erie, my local agency was terrible...
I've never dealt with a reputable .com organization with so much apathy. Getting them to discuss possible discounts or even get quotes for new policies was like pulling teeth.
Example: After having auto policies with them for several years I called and asked for a term life insurance quote. The guy on the phone responded like I just asked him for a kidney and 2 weeks later (after I had signed up with another company) I received a poorly xeroxed table with their rates via snail mail. The guy never followed up.
When I called to cancel my auto insurance they didn't ask why, offer any discounts, or make any effort to keep me as a customer. I shudder to think what would have happened if I had gotten into an accident and needed some actual service from those clowns.
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In response to this post by BRVT)
Posted: 11/22/2017 at 11:43AM