Ha! ABC cancelled the 20% off sale yesterday, their site couldn't handle it
Got this email last night when I noticed my cart had been emptied and couldn't find the promo anywhere:
UPDATE: The Summer Cyber Sale has been discontinued. Online orders will no longer be accepted. Any orders that were completed and where the card was charged will be honored. Instead, we will offer a similar savings opportunity on a date in the near future.
Many of you eagerly anticipated today's Summer Cyber Sale and took time out of your busy schedules to place an order via our website. Unfortunately, many of you were also met with error messages, page crashes, store selection changes and emptied carts. This is unacceptable. We sincerely apologize for the inconvenience we have caused you. A combination of factors, some within our control and some not, caused our servers to respond differently than expected to extremely high spikes in web traffic. This is not an excuse, but certainly an opportunity for us to do better. We are working to first investigate and identify the issues that arose today, so that we can prevent them from being repeated in future online sales events. We hope you will take advantage of the promotion when it is rescheduled, and we will share updates on a new date for the promotion when available.
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Posted: 08/06/2020 at 08:51AM