Yup...same exact thing. I use a hair dryer to help met it some...
...and come out easier. Two problems with the design from what I gather is that the gasket that attaches the water sprayer to the ice maker isn't secured properly...so after about a year of spraying it loosens and causes the water to spray outside of forms causing ice buildup....then that coupled with little room for the ice cubes to fall through to bucket causes the dam that eventually forms.
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In response to this post by Newt)
Posted: 01/03/2019 at 2:15PM